INTERVIEW: How Kathy Toth Hired a Rock Star Transaction Coordinator in Only 10 Days with 3 Hours of Work

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“I lost 3 transaction managers in a row. It kept me up late at night worried how we would close homes – I was scared! We now have the best person in the position and all this was handled for me so I can focus on what I do best – list property and lead my team.”

Talent Genius Client Kathy Toth

Ann Arbor real estate agent Kathy Toth is on track to sell 263 homes this year. With this “explosion” of real estate contracts, her current transaction coordinator of 13 years could not handle the additional work and resigned because she wanted a “slower pace”. Kathy immediately hired a replacement using traditional hiring methods, including the DISC assessment, but it did not work out. Her second hire also did not work out. “I was up late at night worried how we would close homes,” says Kathy. That’s when Kathy hired Talent Genius to source, interview, and onboard the right administrative candidate in only 10 days with minimal work required of Kathy. Donna, her new transaction manager, is a “10” and called “A God” in her office because we implemented our statistically validated behavior profile to identify future job performance problems upfront.  Kathy also shares how she profiles her clients and employees using this assessment for better communication and an improved work environment. To schedule a free consultation with John for guidance when hiring your next key administrative or salesperson, email John.