Here is what we covered with timestamps so you can jump to the section that most interests you:
(5:25) How Frank manages his time as a team leader.
(7:58) Why is sales turnover so high and how can you prevent it?
(12:30) Difference between a buyer's and seller's agent.
(20:20) Big coaching questions. Important principle of sales.
(22:00) How do you put your finger on the pulse of employee engagement without talking with them?
(30:01) The message it sends when you have a coach available for agents.
(35:54) Questions often asked regarding the interview process and the use of assessments
(41:30) Reference checks: Are they reliable?
Please enjoy, and contact me at johnapyke@gmail.com or 336.210.0327 if you have any questions.